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In June 2019, the Defense Information Technology Contracting Organization (DITCO) entered into a Joint Enterprise License Agreement (JELA) with Cisco for enterprise-wide technical support and services. Through this JELA, all Department of Defense (DOD) organizations that enroll in the contract have access to Cisco Smart Net Total Care for all eligible Cisco devices. Additional services include access to technical training, high-touch technical services and network support. All DOD organizations have the right to register for this contract. The DOD JELA contract number is HC1084-19-D-0004. When delivery contracts are awarded to new participating organizations, Cisco assigns a unique Smart Net Total (SNTC) contract number for use and access to support. If your DOD organization is registered in JELA, you can find more information at: gs-pubtools.cisco.com/awiki/. . . .

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